Terms of Use
1. Scope
These terms apply to the use of the TrackAI app and website and to all purchases made through them. Provider: Stellar Marketing AG, [Street and number], 6300 Zug, Switzerland.
2. Service
TrackAI estimates calories and macronutrients from meal photos. Estimates are for information only and are not medical advice.
3. Free trial and subscription
New users can start a 3-day free trial. Unless you cancel before the trial ends, it automatically converts into a paid subscription at the price shown at checkout. The subscription renews automatically for the same period unless cancelled before the end of the current period. Prices include applicable VAT.
4. Cancellation
You can cancel at any time effective at the end of the current billing period, via the "Cancel subscription" page, in your App Store / Google Play account settings (for in-app purchases), or by email. Payments already made are not refunded except where required by law.
5. Right of withdrawal (consumers in the EU)
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day the contract is concluded. To exercise it, inform us (Stellar Marketing AG, [Street and number], 6300 Zug, Switzerland, [contact email]) by a clear statement (e.g. email). If you withdraw, we refund all payments received from you without undue delay and at the latest within 14 days, using the same means of payment.
Early expiry for digital content: by starting the subscription you expressly agree that we begin performance before the end of the withdrawal period, and you acknowledge that you lose your right of withdrawal once performance has begun. This does not apply to the free trial; cancelling during the trial costs nothing.
Model withdrawal form: To Stellar Marketing AG, [Street and number], 6300 Zug, [contact email]: I/We hereby withdraw from the contract for the provision of the following service: ___ / ordered on ___ / name ___ / address ___ / date ___.
6. Liability
We are liable without limitation for intent and gross negligence. For slight negligence we are liable only for breach of essential contractual obligations, limited to the foreseeable damage. Mandatory statutory liability remains unaffected.
7. Governing law
Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, mandatory consumer-protection provisions of their country of residence remain unaffected. Place of jurisdiction is Zug, unless mandatory law provides otherwise.
October 2026